How much is shipping? The shipping price is auto-calculated based on your shipping address. Pleaes refer to above statement. Another to find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address. Enjoy free shipping if you purchase RM48 & above. This is applicable to whole Malaysia including Sabah, Sarawak & Labuan.
Do you ship to my area? We are currently shipping to Malaysia and worldwide. For international orders[except Malaysia], please email us at firstname.lastname@example.org for shipping charges.
When will my order arrive? Ready stocks will be post out within 3 working days. Pre-order takes only 7-14 business day from the day you place your order and make payment. For offline bank transfer, please allow additional 3 business days.
Can I track the shipping? Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier service. Poslaju parcel tracking page :http://www.poslaju.com.my/ Skynet parcel tracking page : http://www.skynet.com.my/
Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.
What if I haven't received my order? Something might have gone wrong if you still haven't received your order within 14 business days after you've placed your order and made payment. The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.
If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier company to see if they're holding your order and contact us if they're unable to find it.
West Malaysia: Kuala Lumpur, Johor, Kedah, Kelantan, Malacca, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Putrajaya, Selangor, Terengganu East Malaysia: Labuan, Sabah, Sarawak Other location: please email email@example.com